*All information is confidential. We need your birth date for you to receive your birthday voucher.
WHAT IS THE GV CLUB?
The GV Club is a Member Reward program available to all Grand View Hotel & Cleveland Vine Liquor Mart patrons. Your membership card allows you access to a range of rewards.
We give you points for using your membership card when purchasing food or beverages from the Hotel or Cleveland Vine Liquor Mart and you can earn points when you play the Pokies.
HOW DOES IT WORK?
The GV Club Card is a Smartcard that has a silicon chip embedded in the card. The chip holds all your points, which you can convert to GV Smart Cash and spend at any of the GV Food & Beverage Outlets or Cleveland Vine Liquor Mart. You can also put physical cash onto the card to spend.
The Vegas Loyalty part of the membership is the magnetic strip on the other side of the card. This is where all your Vegas Points are stored. You can view them at any time yourself by pressing the enter button next to the display window when the card is inserted into a pokie machine.
When you choose the prize you want to redeem, it is converted to GV Smartcash or Cash to spend at the Bar, the Restaurants or the Vine Liquor Marts.
WHAT HAPPENS IF I LOSE MY CARD?
Advise the Hotel or Cleveland Vine Liquor Store immediately and your card will be Hotlisted. In most circumstances, you will be charged a small replacement fee of $5 for a new card. All your balances will be transferred to your new card.
VEGAS ON THE BAY gaming promos
Thursday: Members Draw
Sunday: Members Draw
HOW DO I GET POINTS?
You earn Vegas points every time you push a button. We always have point promotions running, so check out the times when you can earn bonus points. Save them up and redeem them for any prize you like on the Vegas Prize List.
We have an exciting NEW addition to the Grand View loyalty program. The Grand View App is now live in the App store. Simply download the app to see promotions, events and view your points. Win points just by downloading the app. App users will also gets reward offers exclusive to them.
RESPONSIBLE SERVICE OF GAMBLING
Management and Staff at the Grand View Hotel support the Responsible Service of Gambling. Gambling products are offered at the Venue in accordance with the relevant legislation related to that product.
PROVISION OF INFORMATION
The Hotel has available a range of information, upon request, to assist patrons with their decision to gamble which include: Player Information Guide; Responsible Gambling Mission Statement; Signage on the potential harm of gambling; and Gambling Help Services to assist those affected by gambling.